You just had water damage that damaged your paintings? Worse, a thief has taken away all the jewellery or a fire has suddenly broken out in your home? To be quickly and correctly compensated, after the emotional shock, it is time to assess the loss and establish a statement of loss.
How to establish a detailed, quantified and justified claim?
Naturally, on a digital or paper file, you must first list the damaged or missing items and number them in chronological order, then look for the corresponding proofs: invoices, photographs, receipts ... if you find them! Otherwise, do not attempt to manufacture them after the fact, otherwise there is a risk of going to the fraud department. A model form is generally sent by your insurance company on which you will have "certified, sincere and true" or even a "final statement" on your claim.
- by contractual categories
The adjuster will have to reclassify the assets by contractual category according to the definition of each insurance company. For example, a watch can be considered as an object of value, according to a unit price or not, a jewel, a piece of furniture, a precious object. These details can generally be found in the glossary of the general terms and conditions of your comprehensive home insurance policy, with the corresponding coverage limits and deductibles.
- by proof of existence and/or value
Evidence of the existence and value of the property is necessary to justify the receipt of monetary compensation. Either the object has been damaged and is visible for an expert's report, or it has disappeared. In the case of a theft claim, the photograph cannot be considered as proof of the value of the property. In the case of jewellery, 375 thousandths gold has often replaced 750 thousandths gold and imitations are common even for the largest jewellers. The very trendy BURMA or APM monaco brands use the codes of jewellery at affordable prices. It is therefore advisable to carry out "preliminary inventories" of your goods either by keeping the original invoices or by calling in professionals.
The evaluation proposed by the expert
Depending on the contracts and options subscribed,
The prices proposed by the expert are based on the terms of payment appearing in the general or particular conditions of the multi-risk housing contracts: replacement value, purchase value, purchase price, deducted obsolescence, average price identical to the second-hand market, average price in auction rooms... check your optional guarantees. We advise you to update them every 3 to 5 years.
respect for the principle of compensation.
The principle of the indemnity is to put the insured back in the same situation as before the accident. In practice, we see that prices are rising for example in leather goods, watches or luxury branded jewellery, and falling in IT and telephony. "Legally, compensation cannot be a source of unjust enrichment" this is why the price estimated by the expert corresponds to a good of equivalent nature and characteristics on the day of the loss. Beware of more expensive series sold with an improvement that distorts the comparison with the purchase price.
To sum up, in the event of a claim, it is necessary to prove the existence and value of the goods by supporting documents such as invoices. This is why we invite you to reread your general and special terms and conditions to check the options and ceilings subscribed to.